Terms and Conditions

We warrant your new Tomic-Enjoy items for 28 days from date of purchase, provided that you use and maintain the item in line with the instructions.
 
Problems and advice
If you think you have a problem with your product or need advice on how to use it, please use these contact details.
We operate an email help service (infor@tomic-enjoy.co.uk)
Always contact us through above email BEFORE returning an item.
 
Always retain your packaging and proof of purchase;
if you return an item to us, always enclose a copy receipt and contact details (name, contact, etc) please.
If you are returning an item within 7-days of receipt under the Distance Selling Regulations,
we can only offer a product refund if the item is returned in an as-new condition, saleable once checked and re-sealed by us.
 
We will not reimburse return postage charges,
if the item is returned under the Distance Selling Regulations or where an item is returned but is found to be faultless.

Therefore, always contact us first, as described above.

Your rights under the Distance Selling Regulations are not affected.
Allow a max of 28-days for orders to be fulfilled, though our target is to process all orders within 2-working days from receipt.